Deleting an Enpass account

Deleting an Enpass Account

Enpass does not retain personal information about users other than your name and email address, which are used only to authenticate your subscription on each of your devices and unlock paid features.

When an Enpass account is deleted from within the app, paid features will remain available only on the device that was used to purchase Enpass Pro or Enpass Premium. The Enpass app on your other devices will revert to the unregistered, free version of Enpass.

When you delete your Enpass account, the following information will be erased from Enpass servers:

• All information you provided when registering your Enpass app

• All data related to your Enpass license

The following data remains under your control, and would need to be deleted separately:

• Enpass data stored on your devices

• Enpass vaults stored in your cloud accounts

To delete your Enpass account from within Enpass on iOS or Android:

1. Go to Settings and tap on your registered email address.

2. In the Account screen, tap Delete Account.

3. In the confirmation screen, tap the Delete Account button.

4. In the warning overlay, tap Delete.

To delete your Enpass account from within Enpass downloaded from the Mac App Store:

1. Go to Settings > General.

2. Click View Details to the right of your registered email address.

3. In the Account screen, click Delete Account.

4. In the confirmation screen, click the Delete Account button.

5. In the warning overlay, click Delete.

To delete your Enpass account with other versions of Enpass:

• Contact Enpass Support

Related topics

• Managing subscriptions or payments

• Restoring an Enpass subscription

• Why you should use Enpass