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Wi-Fi Sync issues

Troubleshooting:
Wi-Fi Sync issues

Wi-Fi Sync in Enpass is a bit complicated, and its functionality depends on your network setup, software, and OS configuration. Based on these factors, you may face some challenges in setting it up flawlessly.

A few of common problems could be:

  • Enpass mobile app keeps trying to connect to the server after scanning the QR code.

  • The computer running as the Wi-Fi Sync Server is not visible while setting up Wi-Fi Sync manually.

  • Changes to items in the synced vault are not reflected across all synced devices.

  • Some vaults added to the Wi-Fi Sync Server are not visible on other devices.

Try these basic steps to troubleshoot these issues:

  • Ensure all your devices are connected to the same Wi-Fi network.

  • Disable and re-enable Wi-Fi on all the devices.

  • Restart the Server computer and the affected devices.

  • Make sure the clocks on all devices are set to the same time and date (or set all the clocks to automatic).

  • Restart your wireless router.

  • Stop and re-start Wi-Fi Sync Server on Server computer.

If you have questions or need assistance: