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Managing User Licenses and Profile

Administrators can manage individual user licenses and profile details directly from the Users section of the Enpass Admin Console.

Assigning and Revoking Licenses

Licenses can be assigned or revoked at any time from the Users list. Toggle the License switch to the right of a user's information to assign or remove their license.

Note: Users provisioned via an Identity Provider are automatically assigned a license if one is available. To disable this behavior for your organization, contact Enpass Support.

Note: Revoking a license immediately removes the user's access to Enpass Business features and shared vaults. The local copy of their encrypted vault data will also be wiped the next time they unlock the app on their device. Ensure the user has been properly offboarded before removing their license. See Removing and Offboarding Users.

Editing a User's Name

  1. Navigate to Users and locate the user.

  2. Click ⋮ to the right of their information and select Edit.

  3. Update the name and click Update Name.

SCIM-provisioned users: Name changes should be made in your Identity Provider and will sync to Enpass automatically. Manual edits are not allowed.

Updating a User's Email Address

Email addresses cannot be changed manually from the Admin Console.

If your organization uses SCIM-based provisioning, email address updates are handled automatically — update the user's email in your Identity Provider and the change will sync to Enpass on the next provisioning cycle.

If your organization does not use SCIM, email addresses cannot be updated in place. To change a user's email, you will need to remove the existing user account and re-add them with the new email address.

Note: Removing and re-adding a user will require them to complete the onboarding setup again. Ensure any shared vault access is reassigned after the new account is created.